AI / Reputation™

Build the reputation your service deserves.

Automatically ask customers for feedback at the right moment, collect reviews through a simple experience, and keep your online reputation growing without manual follow-up.

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Explore Reputation™
Automaticreview requests
Timelycustomer outreach
Onereputation view
Moresocial proof
BUILT FOR THE WORK

Reputation™ Automated Review Collection,
connected to Genius.

A consistent review engine that turns completed customer experiences into visible trust for your business.

01

Automated review requests

Send personalized review invitations after meaningful milestones without relying on the team to remember every follow-up.

02

Customer-friendly collection

Give customers a fast, mobile-ready path to share feedback and leave a review.

03

Reputation monitoring

Keep review activity, ratings, and customer feedback visible in one place so the team can understand what customers are saying.

04

Connected customer context

Tie review activity back to the customer relationship and service journey for more relevant outreach and follow-through.

HOW IT WORKS

Support at every step.
Control where it counts.

  1. 01

    Choose the right moment

    Use milestones in the customer journey to trigger a timely, personalized review request.

  2. 02

    Make it effortless

    Guide the customer through a simple feedback and review experience from any device.

  3. 03

    Build trust continuously

    Monitor results, respond to feedback, and let every positive experience strengthen your online reputation.

Reputation™ / GENIUS

Put Reputation™ Automated Review Collection
to work.

See how Reputation™ fits your team, systems, and workflow.

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