Consumers wishing to file a complaint against Genius Technologies, Inc. or a residential mortgage loan originator should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending, 2601 North Lamar, Suite 201, Austin, Texas 78705.

A toll-free consumer hotline is available at 1-877-276-5550. Complaint forms and additional information are available on the department's website at www.sml.texas.gov.

The department maintains a recovery fund to make payments of certain actual out-of-pocket damages sustained by borrowers caused by acts of licensed residential mortgage loan originators.

A written application for reimbursement from the recovery fund must be filed with and investigated by the department prior to the payment of a claim. For more information about the recovery fund, please consult the department's website at www.sml.texas.gov.

We encourage you to contact us first so we can try to resolve your concern directly. You can reach our team using the contact information below, and we will acknowledge and investigate your complaint promptly.

Questions about this policy? Contact Genius Technologies, Inc. at 1444 S Entertainment Ave #110, Boise, ID 83709.

Genius Technologies, Inc. NMLS #1169. All loans are subject to credit approval. Equal Housing Lender.